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  • NYC school bus delays reach highest level in five years, City Council analysis shows

    Dec 13, 2022

    11.21.2022 | Chalkbeat NY | The situation hasn’t improved this year. Despite help from Advocates for Children, a nonprofit group, Jalissa struggled to secure a bus at the beginning of the school year, even though the required paperwork was filed on time, according to her advocate. She took Deandre to school on public transportation, leaving their shelter at 6:30 a.m. for the hour and a half trip by subway and bus, trips she paid for out of pocket. 

    Even after Jalissa finally secured a bus roughly a month into the school year, it is almost always at least an hour late. That has left her in an impossible position, as she does not want to transfer her son to a new school. “I’m very serious about my child’s education,” she said. “I don’t want to change his school.” 

    At the same time, she worries about the impact of missed class and lengthy waits. Plus, the unpredictability of the bus schedule has made her reluctant to search for a new job. Frequent calls and complaints to the bus company and the education department’s Office of Pupil Transportation have not resolved the issue. 

    Advocates said the rideshare solution is imperfect because it is not always explicitly offered to families and requires a caregiver to ride with their child, often disrupting work routines. 

    “It doesn’t really work for all families and it doesn’t resolve the actual bus issue,” said Janyll Canals, the director of the Robin Hood Project at Advocates for Children and who testified at Monday’s City Council hearing. “Multiple families that I’ve worked with don’t know it’s an option until they come to us.” Read article