{"id":7862,"date":"2024-03-13T13:49:04","date_gmt":"2024-03-13T18:49:04","guid":{"rendered":"https:\/\/advocatesforchildren.org\/?page_id=7862"},"modified":"2025-08-13T13:56:02","modified_gmt":"2025-08-13T17:56:02","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/advocatesforchildren.org\/fr\/frequently-asked-questions\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"class_list":["post-7862","page","type-page","status-publish","hentry"],"acf":{"component_hero":{"variant":"bg","":null,"subheader":"","button":"","image":6964},"page_layout":[{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

J'ai besoin d'un avocat<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"How can I get an advocate or an attorney from AFC to help me?","content":"To learn more about whether AFC can represent you, please send us a message<\/a> or call our Helpline: (866) 427-6033.\r\n\r\nCall our Helpline<\/span><\/a>\r\n\r\nTo qualify for representation, your family must meet AFC\u2019s income guidelines, which are based on the annual income(s) of a household and the number of people in the family.\r\n\r\nWhen you call, one of AFC\u2019s educational specialists will review what is going on with your child and learn more about what you need help with. Try to have any relevant documents handy when you call our Helpline. We may ask you to send us copies of documents so we can review them. Our Helpline team reviews cases for representation under the supervision of an attorney, but because AFC has limited resources, we can\u2019t take every case. Often, we can help in more limited ways, like contacting someone at the NYC Public Schools directly to alert them to your case and ask them to help.\r\n\r\nPlease note that this process may take some time, and not all cases are accepted for representation. In the event a family does not meet the criteria, we will still provide information, resources, and referrals."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

Suspensions et intimidation<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"My child was suspended from school. What do I do now?","content":"If your child was suspended, you should receive a suspension notice in writing. If you don\u2019t receive a notice, you should follow up with the school, and if it\u2019s a superintendent's suspension, with the superintendent\u2019s office. For more information, please see our resources on discipline<\/a>.\r\n

<\/h2>"},{"title":"My child has been bullied in school. What are our rights?","content":"You can start by documenting any instances of bullying and reporting them to your child\u2019s school\u2019s Respect for All (RFA) Liaison, which can be found on the school\u2019s DOE webpage. See more of our resources about bullying<\/a>.\r\n

<\/h2>"}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

\u00c9valuations<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"What should I do if I think my child needs to be evaluated for special education or needs new evaluations?","content":"You have a right to ask for evaluations if you are concerned about how your child is doing and think they need more support. Be specific about why you are asking for an evaluation and, if you know, what kind of evaluation you are asking for. Learn more in our Guide to Special Education Evaluations<\/a>.\r\n

<\/h2>"},{"title":"How often should my child be evaluated?","content":"A student who is receiving special education services must be re-evaluated at least once every three years. You can ask for new evaluations sooner than that if you think your child needs more help or different evaluations are needed. Learn more in our Guide to Special Education Evaluations<\/a>.\r\n

<\/h2>"}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

IEP (programmes d'\u00e9ducation individualis\u00e9s)<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"What is an IEP and how can it help my child?","content":"An IEP, or Individualized Education Program, outlines the specific special education services, placement, and accommodations required for a child. It is a legal document, and the school must follow and provide everything on the IEP. The IEP should be based on your child\u2019s needs and is crucial in ensuring your child\u2019s right to a Free Appropriate Public Education (FAPE). For more information, please see our special education guides and resources<\/a>."},{"title":"How do I start the IEP process?","content":"You can ask your child\u2019s school psychologist and school-based support team for initial evaluations to see whether your child qualifies for an IEP. Make sure to put this request in writing. You can also share your concerns and mention any specific services you think would benefit your child. For more information, please see our special education guides and resources<\/a>."},{"title":"What should I do if I think my child needs an IEP or if my child\u2019s current IEP doesn\u2019t recommend what they need?","content":"If you think your child needs special education services through an Individualized Education Program (\u201cIEP\u201d), or if your child already has an IEP and you think they need different supports or services, you can ask for a meeting to create a new IEP. For more information, please see our special education guides and resources<\/a>."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

Placement scolaire<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"I need to find a school for my child. Where do I go?","content":"AFC has resources for different enrollment options depending on the age and needs of your child. For more information, see our guides and resources on enrollment<\/a>."},{"title":"I am unhappy with my child\u2019s current school. Can we transfer to a different school?","content":"There are many different types of transfers available. You can ask for a transfer by reaching out to the Family Welcome Center in your district. For more information, see our tip sheet on requesting a transfer<\/a>, also available in Spanish<\/a>.\r\n

<\/h2>"}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

Services associ\u00e9s<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"My child has not received their related service. What can I do?","content":"If the school is unable to provide the related services on your child\u2019s IEP, the school staff should give you a Related Service Authorization Form (RSA), which is a voucher that allows you to get these services for your child outside of the school as long as a provider has the right license in NYS and is willing to go through the DOE\u2019s process to be paid.\r\n\r\nYou can also email relatedservices@schools.nyc.gov<\/a> along with specialeducation@schools.nyc.gov<\/a> to request help getting the services in place.\r\n\r\nIf you need an increased rate, ask the school and email your request to relatedservices@schools.nyc.gov<\/a>."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

\u00c9coles \u00e0 charte<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"My child attends a charter school. What are their rights?","content":"Charter schools are public schools, but they don\u2019t have to follow all the same rules and policies as traditional public schools. To learn more about your child\u2019s rights in charter schools, please see our guides and resources on Charter Schools<\/a>."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

Probl\u00e8mes de transport<\/h2>","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"My child is not getting transportation services, even though it is included on their IEP. What can I do?","content":"Speak to the Transportation Liaison at your child\u2019s school, put in a complaint to the Office of Pupil Transportation (OPT), and contact the bus company. You should call every time<\/strong> there is an issue and get complaint numbers for each instance. If you are still having issues, please reach out to our Helpline<\/a> for additional assistance.\r\n\r\nYou can find out more about your transportation rights in our guide to Arranging Transportation Services<\/a>."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"

j'ai une autre question<\/h2>\r\n ","":null,"settings":["disable-bottom-padding"]}},{"acf_fc_layout":"layout_accordion","_acfe_flexible_toggle":"","component_accordion":{"panels":[{"title":"I have a media inquiry","content":"Please contact Isabella Rieke, Senior Communications Manager, at irieke@advocatesforchildren.org<\/a> or (646) 871-6739."},{"title":"I am a student working on a project and want to learn more about AFC","content":"This Student FAQ<\/a> answers some of the questions we most often receive from students each semester. If you have other questions that are not addressed, please contact Isabella Rieke, Senior Communications Manager, at irieke@advocatesforchildren.org<\/a> or (646) 871-6739."},{"title":"I have a question about fundraising","content":"Please contact Ivette Greenblatt, Director of Development, at igreenblatt@advocatesforchildren.org<\/a> or (212) 822-9529."}],"settings":{"":null,"settings":["disable-top-padding"]}}},{"acf_fc_layout":"layout_donate_promo","_acfe_flexible_toggle":"","component_donate_promo":{"use_global":true,"headline":"","button":null}}],"misc":{"disable_sticky_helpbar":false,"search_results":{"":null,"excerpt":"","featured_image":""}}},"yoast_head":"\nFrequently Asked Questions - Advocates for Children of New York<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advocatesforchildren.org\/fr\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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